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Support Portal Maintenance (Both)

Alec B. posted this announcement on 2009-11-13 00:00:00

This is a notification that our support portal and help desk will be down for maintenance and therefore unavailable during the following maintenance window.

2009-12-16 00:00 to 2009-12-16 01:00 (GMT)
2009-12-15 20:00 to 2009-12-15 21:00 (EST)

Support operations will continue as normal, however we ask that all non-critical requests be submit after the maintenance window has elapsed. In the case of an emergency, please email our support department at staff@clook.net which will be monitored during the window.

Please open a support ticket by emailing help@clook.info if you have any queries regarding this notification.

Update

Alec B. updated this announcement on 2009-11-14 19:20:59

The maintenance to the support portal has been commissioned ahead of schedule while keeping all support systems online and functional.

Therefore, the maintenance window scheduled for tomorrow will not be required and all support systems are operational.

Enjoy your weekend!

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